Lodging Policies
The Lowell Center Guest Room Policies
Lodging at The Lowell Center is intended for persons attending conferences or other related events associated with the UW academic departments and administrative units; University-related agencies (such as the UW-Madison Alumni Association, UW Foundation, and Friends of WHA); local, state, and federal governmental agencies; American Indian Tribal Nations, or others traveling on business related to these entities. Visiting alumni and parents of students are also welcome to book rooms at the center.
Room Rates
The Lowell Center is a not-for-profit facility. Guestroom rates are determined as a part of our budget process each spring for the next fiscal year beginning July 1st. Rates may be subject to change effective July 1st and January 1st of each year.
Current State of Wisconsin Travel Reimbursement Rates will be honored for groups being billed directly to a University or State department. State Rates will also be honored for individuals paying with a departmental purchasing card or who are eligible to claim reimbursement through a Travel Expense Reimbursement (TER). For details about State Rate Eligibility, please refer to state-rate eligibility policy.
Securing Reservations and Cancellation Policy
The Lowell Center requires either a credit card or a State/UW department's authorization to guarantee a room reservation. Cancellations can be made up to 6:00 p.m of the day of arrival except for special events (see below).
Special Events
Spring Commencement:
Reservations may be made up to one year in advance (beginning on the Monday
following the current year Spring Commencement). A maximum of four (4) rooms may
be reserved by a family/group. Room-rate premiums over the current rates are charged
for this high-demand weekend. Cancellations may be made up until May 1st. After May
1st, no cancellations will be accepted.
Homecoming and Parents' Weekend:
Reservations accepted 90 days prior to Homecoming and Parents' Weekend. Room-rate
premiums over the current rates are charged for this high-demand weekend. Cancellations
may be made up until the Monday prior to Homecoming or Parents' Weekend. After
Monday, no cancellations may be accepted.
Other Home Football Games:
Reservations accepted 90 days prior to each Football game. Room rate premiums over the
current rates are charged for these high-demand weekends. Cancellations may be made
up until 6pm of the day prior to arrival.
Holiday Closing Policy
Because of low demand around Holiday times, The Lowell Center may close. If a group desires lodging at these times, The Lowell Center will stay open with a minimum guarantee of 20 rooms per night. If the group does not generate a minimum of 20 rooms per night by three weeks prior to arrival, the Lowell Center reserves the right to close and will assist in the relocation of guests who have already reserved rooms.
Event coordinators may reserve blocks of five or more sleeping rooms by calling the ECC Scheduling Department at (608) 262-0881. Room blocks can be held until four weeks before a program starts. At that time, any rooms not yet assigned will be returned to the general inventory. These rooms will then be available to others on a first-come, first-served basis.
Individual guests may make reservations for up to five rooms by contacting the Front
Desk staff. Toll Free Reservations can be made by calling: (866) 301-1753. They may
also use the Internet Reservation System to book rooms online 
.
Other Related Information
Accessibility: The Lowell Center offers fully accessible guest rooms and other conveniences to serve persons with disabilities. Program participants who have specific questions about these facilities or wish to request a reasonable accommodation because of a disability should contact the program director or event coordinator. Individuals wishing to book accessible rooms may also call the front desk for more information.
Smoking: The Lowell Center is a smoke-free facility and smoking is not permitted within 25 feet of the building entrance or exits outside. A cleaning fee shall be assessed to those guests that smoke in a non-smoking room.